Automotive General Service Technician - Store 1731

Monro Inc.•Palm Desert, CA

11d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is hourly and may be full-time or part-time, based on business needs. The technician is expected to deliver exceptional five-star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality. The position includes performing tire and basic vehicle services, completing courtesy inspections, supporting inventory and general store operations, following safety and compliance requirements, and maintaining technical proficiency through required training. The technician also operates and maintains equipment safely and performs other duties as assigned.

Requirements

Automotive training that includes basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, battery testing, and battery installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely and in accordance with Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.