Automotive General Service Technician - Store 45

Monro•Poughkeepsie, NY

12d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. The role is hourly and may be full-time or part-time, based on business needs. The technician is expected to provide exceptional 5 Star service through effective communication about vehicle issues and proposed solutions, while meeting guest expectations for service timing and quality.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently according to Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, tire changing, mounting and installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacements, battery testing, and battery installation.
Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking it.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to Monro standards.
Perform services according to Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
Follow company policies and procedures and applicable governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use safety standards established through training, policies, and procedures.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.