Automotive General Service Technician - Store 984

Monro Inc.•Auburn, ME

14d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on business needs. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guests’ expectations for service time and quality. Monro describes itself as a people-first automotive service and tire dealer with nearly 1,100 shops in 32 states and 16 brands. Teammates work together to provide high-quality tire and auto service and build relationships with guests.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High School Diploma or equivalent is preferred.

Nice To Haves

High School Diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently according to Monro standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade and filter replacement, battery testing, and battery installation.
Complete a Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain store cleanliness and guest-ready conditions according to Monro standards.
Perform services in accordance with Monro safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to Monro’s Road Test policy, using designated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.