Automotive General Service Technician - Store 230

Monro Inc.•Enfield, CT

About The Position

The General Service Technician is an hourly, full-time or part-time role, depending on business needs. The position performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. Technicians are expected to provide exceptional 5 Star service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for service time and quality. Monro describes itself as a people-first automotive service and tire business, with nearly 1,100 shops across 32 states and 16 brands. Its mission is to provide guests with high-quality tire and auto service.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Perform basic vehicle services and repairs accurately, efficiently, and in accordance with Monro operating standards.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
Complete the Courtesy Inspection process for every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and keep the store clean, maintained to Monro standards, and guest ready.
Follow Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, using designated routes and observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely and in accordance with Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.