Automotive General Service Technician - Store 1386

Monro Inc.•Venice, FL

About The Position

The General Service Technician performs basic routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications. This hourly role may be full-time or part-time, depending on business needs. The technician is expected to provide exceptional service through effective communication of vehicle issues and proposed solutions, while meeting guest expectations for timing and quality. The role includes tire and general vehicle services, courtesy inspections, inventory and store upkeep, and adherence to safety, environmental, and operational procedures. Technicians are also expected to maintain their technical knowledge through required training and to use and maintain equipment safely.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently according to company operating standards.
Perform tire services, including wheel removal, balancing, patch or plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacement, and battery testing and installation.
Complete the company’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition.
Perform services in accordance with company safety standards, including wheel torque and oil safety and compliance procedures.
Test-drive vehicles according to the company Road Test policy, using designated routes and observing applicable traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
Maintain technical proficiency by completing required training courses and modules on time.
Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.