Automotive General Service Technician - Store 1499

Monro Inc. • Rockland, ME

3d

About The Position

The General Service Technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. This hourly position may be full-time or part-time, based on business needs. The technician is expected to provide exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively, while meeting guest expectations for service timing and quality.

The role also supports inventory management and general store upkeep, follows safety and compliance standards, maintains technical proficiency through required training, and operates and maintains equipment safely.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
• High school diploma or equivalent is preferred.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, battery testing, and battery installation.
• Complete the Monro Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
• Assist with general store duties and maintain the store in clean, guest-ready condition in accordance with Monro standards.
• Perform services in accordance with Monro safety standards, including Wheel Torque and Oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards, and consistently use required safety practices.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED