Automotive General Service Technician - Store 864

Monro • Maple Heights, OH

3d

About The Position

The General Service Technician is a full-time or part-time, hourly position based on business needs. The technician performs basic routine vehicle repair and maintenance according to company standards and manufacturer specifications. The role also focuses on delivering exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service timing and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Perform basic vehicle services and repairs accurately, effectively, and efficiently in accordance with Monro standards of operation.
• Provide tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services such as lubrications, oil changes, basic maintenance, battery testing, and battery installations.
• Complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
• Assist with general store duties and maintain the store’s cleanliness and guest-ready condition according to Monro standards.
• Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test drive routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards set forth in training, policies, and procedures.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE Certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED