Automotive General Service Technician - Store 1673

Monro Inc.•Orlando, FL

13d

About The Position

The General Service Technician is a full-time or part-time hourly position, based on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role focuses on delivering exceptional 5 Star service by communicating vehicle issues and proposed solutions effectively and meeting guests’ expectations for service timing and quality. The position also involves supporting store operations, maintaining a clean and guest-ready environment, following safety and compliance requirements, and keeping technical knowledge current through required training.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, battery testing, and battery installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition in accordance with Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy and dedicated routes while observing local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.