Automotive General Service Technician - Store 1653

Monro Inc.•Diamond Bar, CA

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on the needs of the business. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to deliver exceptional 5 Star service by clearly communicating vehicle issues and proposed solutions, and by meeting guest expectations for service time and quality. The position also involves completing courtesy inspections, assisting with inventory and general store duties, following safety and compliance procedures, maintaining technical proficiency through required training, and safely operating and maintaining service equipment.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
Perform vehicle services, including lubrication, oil changes, basic maintenance such as replacing bulbs, wiper blades, and filters, battery testing, and battery installation.
Complete Monro’s Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking inventory.
Assist with general store duties and maintain the store’s cleanliness and guest-ready condition to Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque, oil safety, and compliance procedures.
Test-drive vehicles in accordance with Monro’s Road Test policy, use dedicated test-drive routes, and observe local traffic and safety laws.
Adhere to company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by timely completing required Monro University training courses and modules.
Safely operate, use, and maintain equipment according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.