Automotive General Service Technician - Store 431

Monro • Waltham, MA

5d

About The Position

The General Service Technician is an hourly, full-time or part-time position based on the needs of the business. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. It is expected to provide exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while meeting guests’ expectations for time commitments and quality.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair.
• Perform vehicle services, including lubrication, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installation.
• Complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist with inventory management, including pulling tires and parts, unloading inventory, and stocking it.
• Assist with general store duties and keep the store clean, maintained to Monro standards, and guest ready.
• Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
• Test-drive vehicles in accordance with Monro’s Road Test policy, using dedicated test-drive routes and observing local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
• Consistently use required safety standards set forth in training, policies, and procedures.
• Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely in accordance with Monro and equipment-manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED