Automotive General Service Technician - Store 1648

Monro Inc. • Moreno Valley, CA

5d

About The Position

The General Service Technician is an hourly position that may be full-time or part-time, based on the needs of the business. The role performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The technician is expected to provide exceptional five-star service by communicating vehicle issues and proposed solutions effectively and meeting guest expectations for service time and quality.

The role also supports inventory management and general store operations, maintains a clean and guest-ready store, follows safety and compliance requirements, and completes required technical training. Technicians operate and maintain shop equipment according to company and manufacturer guidelines.

Requirements

• Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

• High school diploma or equivalent is preferred.

Responsibilities

• Perform basic vehicle services and repairs accurately and efficiently according to Monro standards.
• Perform tire services, including wheel removal, balancing, patch/plug repairs, tire changes, mounting and installation, and TPMS service and repair.
• Perform vehicle services such as lubrication, oil changes, basic maintenance, bulb, wiper blade, and filter replacement, battery testing, and battery installation.
• Complete the Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional services and repairs needed.
• Assist with inventory management, including pulling tires and parts, unloading shipments, and stocking inventory.
• Assist with general store duties and maintain the store in a clean, excellent, and guest-ready condition.
• Perform services according to Monro safety standards, including wheel torque and oil safety and compliance procedures.
• Test-drive vehicles according to Monro’s Road Test policy, using designated test-drive routes and following local traffic and safety laws.
• Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
• Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
• Operate, use, and maintain equipment safely according to Monro and equipment manufacturer guidelines, including lifts, welders, and brake lathes.
• Perform other duties as assigned and required.

Benefits

• Performance-based incentives
• Paid vacation and holidays for full-time teammates
• Reimbursement for ASE certifications
• 401(k) eligibility immediately upon hire
• Direct deposit
• Employee discounts
• Healthcare, vision, and dental coverage for full-time teammates
• Employee Access Perks
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED