Automotive General Service Technician - Store 1716

Monro Inc.•Rancho Cucamonga, CA

12d

About The Position

The General Service Technician is an hourly role offered on a full-time or part-time basis, depending on business needs. The technician performs basic routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The position focuses on delivering exceptional service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for timing and quality. Technicians perform tire services, routine vehicle services, courtesy inspections, and test drives; support inventory and general store upkeep; follow safety, environmental, and compliance requirements; and maintain technical proficiency through required training. They also safely operate and maintain service equipment and perform other duties as assigned.

Requirements

Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Perform basic vehicle services and repairs accurately and efficiently in accordance with Monro standards of operation.
Perform tire services, including wheel removal, balancing, patch and plug repairs, tire changes, mounting, installation, and TPMS service and repair.
Perform lubrications, oil changes, basic maintenance such as bulb, wiper blade, and filter replacements, and battery testing and installations.
Complete the Courtesy Inspection process for every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist with inventory management, including pulling tires and parts, unloading deliveries, and stocking inventory.
Assist with general store duties and keep the store clean and in guest-ready condition in accordance with Monro standards.
Perform services in accordance with Monro safety standards, including Wheel Torque and oil safety and compliance procedures.
Test drive vehicles in accordance with Monro’s Road Test policy, using designated routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards; consistently use required safety practices.
Maintain technical knowledge and capabilities by completing required Monro University training courses and modules on time.
Safely operate, use, and maintain equipment according to Monro and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.