Automotive General Manager

AutoShop Recruiting•Riverdale, GA
•Onsite

About The Position

RAW Wheels & Tires is seeking an Automotive General Manager for their location in Riverdale, Georgia. This role requires a hands-on leader focused on growing revenue, developing employees, managing profitability, and ensuring an excellent customer experience. The ideal candidate will have experience as an Automotive General Manager, Automotive Service Manager, Tire Store Manager, or Automotive Store Manager, and will be responsible for the entire location's performance.

Requirements

  • Experience leading an automotive service, tire retail, or comparable automotive operation.
  • Demonstrated success driving sales and improving business performance.
  • Experience hiring, coaching, scheduling, and holding employees accountable.
  • Working knowledge of P&L reports, expense control, inventory management, and performance metrics.
  • Strong communication, customer service, and problem-solving skills.
  • A hands-on leadership style and willingness to work alongside your team.
  • Comfort managing customer accounts and learning RAW’s lease-to-own processes.

Nice To Haves

  • Automotive service-management experience is especially valuable as RAW develops its Auto Care capabilities.
  • Previous RAW or rent-to-own experience is not required.

Responsibilities

  • Lead the people, processes, and financial performance of the RAW Wheels & Tires location.
  • Coach the team on customer needs, product recommendations, follow-up, and ethical selling to grow sales.
  • Review profit-and-loss reports, track performance goals, control expenses, and address gaps to own store profitability.
  • Recruit, hire, train, schedule, and develop employees while setting clear expectations to build a strong team.
  • Coordinate showroom activity, wheel and tire installation workflow, and customer service to lead daily operations.
  • Oversee lease-to-own transactions, account accuracy, payment follow-up, and collections according to company procedures.
  • Maintain accurate inventory, merchandise displays, cash handling, deposits, and operational records to protect inventory and assets.
  • Handle customer escalations professionally and build lasting customer relationships.
  • Keep the location organized, enforce safety practices, and ensure compliance with company policies.
  • Coach assistant managers and team members to take on greater responsibility and develop future leaders.

Benefits

  • Performance-based profit-sharing bonus
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with employer match
  • Paid vacation
  • Paid holidays
  • Employee purchase program
  • Career growth with a company that promotes from within
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