Automotive General Manager

Caliber Collision•Johns Creek, GA

About The Position

Protech Automotive Solutions is hiring a General Manager to oversee the overall operation of a center. The role includes risk management, teammate development, client metrics, production, and administration. The General Manager is responsible for recognizing and retaining talented teammates, monitoring current financial performance, and reviewing prior-month financial metrics to identify opportunities and trends. They ensure vehicle repairs are completed thoroughly, safely, and profitably in accordance with Protech’s Standard Operating Procedures, insurance partner requirements, and industry guidelines and standards.

Requirements

  • At least 3 years of management experience in the automotive industry or a mobile business.
  • Valid driver’s license and eligibility for coverage under the company insurance policy.
  • At least 21 years of age.
  • Ability to pass pre-employment screenings, including background and motor vehicle record checks.
  • Advanced understanding of estimates.
  • Prior experience with OEM.
  • Advanced understanding and knowledge of repair processes and procedures and the scanning process.
  • Ability to understand written and verbal instructions.
  • Ability to prioritize competing tasks and adapt to a fast-paced environment.
  • Ability to provide friendly, personable customer service to internal and external customers.
  • Ability to perform consistent physical activity, including reaching below and above shoulder level, kneeling, bending, squatting, and lifting objects over 50 lbs.
  • Must be eligible to work in the U.S. without restrictions.

Responsibilities

  • Oversee the overall operation of the center, including risk management, teammate development, client metrics, production, and administration.
  • Reward, recognize, and retain talented teammates.
  • Monitor current financial performance metrics and review previous-month financial metrics to identify opportunities and trends.
  • Ensure vehicles are repaired thoroughly, safely, and profitably in accordance with company procedures, insurance partner requirements, and industry standards.

Benefits

  • Benefits from Day 1.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, accruing from day 1.
  • Career growth opportunities and promotion from within.
  • Paid skilled training and certifications, including I-CAR and ASE.
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