Automotive Fleet Representative

Sherwin-Williams • Boston, MA

3d • $87,964 - $114,487

About The Position

The Automotive Fleet Representative develops and grows sales of Sherwin-Williams Automotive products by building customer relationships, understanding customer and territory needs, presenting product solutions, and supporting customers with product demonstrations and technical information. The role works with prospective and existing customers, servicing branches, store personnel, and sales leadership to meet customer expectations and grow sales and profits. Travel requirements are 75% of time spent away from home or a typical office location.

The position may be eligible for performance-based bonus incentive compensation. Benefits include medical, dental and vision coverage, Flexible Spending Accounts, disability coverage, retirement and savings benefits, and paid time away that may include personal, parental and medical leave, vacation and holidays, along with leave required by law.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must have a high school diploma or GED.
• Must have a valid, unrestricted driver’s license.
• Must be able to physically demonstrate paint and related products using product delivery systems such as spray guns and other related equipment.

Nice To Haves

• Bachelor’s degree or higher.
• Sales experience in coatings or a related field.

Responsibilities

• Collect reliable customer and territory information and estimate individual customer potential.
• Compare products with competitors’ offerings and identify competitor strengths and weaknesses and Sherwin-Williams’ competitive advantages.
• Make sales calls to prospective and existing customers, identify needs, and develop solutions to grow sales profitably.
• Develop a regular sales-call schedule to meet customer needs and expectations.
• Learn the products in the Sherwin-Williams Automotive line, including their applications and preparation.
• Develop strategies to grow sales and profits among key, opportunity, new and existing customers, identifying products or categories needing specific attention.
• Plan calls and daily and weekly activities to use time effectively; conduct sales calls, sometimes alongside customer servicing.
• Assess customers’ progress through the sales process and determine next steps.
• Conduct product demonstrations to help sell and market automotive refinishing products.
• Obtain information required to open new accounts and communicate it to the credit office.
• Access product and technical information to support customer application requirements.
• Submit expense reports promptly.
• Identify sales-lead sources and follow up on leads provided by store or branch personnel as appropriate.
• Understand the servicing branch’s capabilities and communicate with staff to ensure customer commitments are supportable.
• Identify potential opportunities and issues and work with the Zone Manager toward positive outcomes.
• Handle customer complaints within assigned authority and manage them through resolution.
• Identify ways to deepen customer business relationships.
• Seek input from the Branch Manager and/or Area Sales Manager on marketplace strategies and opportunities.
• Schedule and conduct periodic sales and technical meetings.
• Help the Auto Branch resolve product supply problems.
• Conduct customer surveys.
• Deliver products as needed to meet customer quality and service expectations.

Benefits

• Performance-based bonus incentive compensation may be available, subject to company plan terms.
• Medical, dental and vision coverage.
• Flexible Spending Accounts (FSAs).
• Disability coverage.
• Retirement and savings benefits.
• Personal leave, paid parental leave, medical leave, vacation and holidays, as well as leave required by federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED