Fleet Lease Representative

Mid Kansas Auto Auction • Wichita, KS

1d

About The Position

Fleet Lease Representatives manage and maintain current and new business opportunities by creating value for customers and increasing revenue through renewable business relationships. The role requires self-management, motivation, seamless communication, and a sense of urgency in serving customers and working with team members. Representatives support customer accounts, vehicle inventory readiness, auction sale activities, and sales growth.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication and interaction skills.
• Ability to sit, stand, climb stairs, squat, kneel, and walk for prolonged periods; ability to lift 5–10 pounds; required vision abilities.
• Good computer and software knowledge.
• Professional phone etiquette.
• Self-motivated and goal-oriented.
• Qualified to operate a motor vehicle and possession of a valid driver’s license.

Responsibilities

• Use available resources to achieve growth, profit, and customer guidelines.
• Identify client needs.
• Direct unwanted and aged inventory to the appropriate sales channel and coach customers on effective ways to market inventory.
• Perform sale-day duties, including customer service, IF duties, block representation, and pre- and post-sale reporting.
• Report progress to the Fleet Lease Manager or Sales Manager.
• Participate in fleet and sales team efforts and promote teamwork.
• Contribute to individual goals and overall sales goals.
• Resolve customer complaints courteously and advise the Fleet Lease Manager of serious complaints or incidents.
• Establish strong working relationships with customers.
• Analyze and manage customers through ASI and AutoIMS using daily reports and queries.
• Enter data and verify customer information is accurately recorded in a timely manner.
• Inspect customers’ vehicles to ensure work is complete and vehicles are parked and ready for sale.
• Respond to customer inquiries, provide quality service, and assist in resolving problems.
• Communicate and schedule repairs or enhancements with dealers to ensure quality communication between the auction and dealer.
• Develop new accounts through personal and telephone contact with potential customers and increase consignment levels with existing customers.
• Follow up with customers to confirm satisfaction with the auction process.
• Understand and comply with each client’s requirements.
• Assist customers with transportation.

Benefits

• Generous PTO after 6 months.
• Eligible for insurance after 60 days of employment, including medical, vision, prescription, and dental coverage.
• Positive and encouraging work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED