Automotive Financial Services Manager

Dueck Auto Group•Vancouver, BC

11d•Onsite

About The Position

Dueck Auto Group is seeking an experienced and driven Finance Manager to join one of the largest automotive groups in Metro Vancouver. Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.

Requirements

Minimum 3-5 years of experience as a Business Office/Finance Manager is required
Previous automotive dealership experience is required
Strong understanding of consumer credit reports for customer loan approval
Dealertrack and PBS experience is required
Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Commitment to continuous learning to update industry knowledge, including financial services offerings and sales procedures
Excellent communication, interpersonal, and organizational skills
Ability to prioritize and maintain professionalism during high-volume periods
Detail-oriented and conscientious work ethic
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment
Problem-solving skills with the ability to handle customer inquiries and concerns
VSA (required)
Valid BC Driver's License required with a clean history

Responsibilities

Present extended service contracts and other owner protection packages to customers during the completion of the vehicle sale
Build relationships with customers in order to discover customer needs and requirements
Increase revenue by selling value-added products and services to customers, including warranty, insurance and other financial services plans
Complete the required documentation and administrative duties between the sales floor and the financing department
Ensure all legal documentation is sent and received between the dealership and financial institutions
Arrange customer financing by communicating with lenders and financial institutions
Review customers’ credit applications for accuracy and match customers to financial sources if necessary
Maintain frequent communication and coordination among all necessary departments