Automotive Finance Regional Director - Herb Chambers

Asbury Automotive•Boston, MA

4d•$250,000 - $400,000

About The Position

The Automotive Finance Regional Director monitors the activities of finance departments across an assigned region and communicates activities to the corporate office. The director works with General Managers to maximize finance and insurance (F&I) department production, including PVR and product penetration; recruits staff and helps minimize turnover; and ensures dealerships follow compliance policies, reporting violations to the General Manager and corporate office. The role provides regular activity plans and reports, checks in with General Managers during store visits, conducts weekly weekend PVR calls, and delivers training and observation recaps. The director leads initial and ongoing training for F&I staff, including company policies, certification, computer systems, product knowledge, compliance, menus, deal flow, and customer questioning. The director also audits deals and stores, assists with dealership operations and deal resolution, maintains lender relationships, and helps General Managers manage F&I staffing, compensation, discipline, performance opportunities, and customer satisfaction issues.

Requirements

Must be able to pass pre-employment background and drug screening.

Responsibilities

Monitor finance department activities across the assigned region and communicate activities to the corporate office.
Work with General Managers to maximize F&I department production, PVR, and product penetration.
Help recruit staff and minimize F&I departmental turnover.
Ensure dealerships follow compliance policies and report violations to General Managers and the corporate office.
Provide an activity schedule two weeks in advance, weekly reports, check-ins with General Managers, training recaps, and a two-week Outlook calendar view.
Run a weekly weekend PVR call.
Ensure new F&I hires receive initial training on company policies and job functions, complete F&I certification within 60 days, become competent with required computer programs, and learn company products.
Conduct monthly compliance and menu training and complete onboarding checklists with new staff.
Organize ongoing team training, role-play and train interview and menu processes, flow charts, and four-part questioning, and train staff on the F&I training website.
Observe vehicle deliveries and deal presentations, and conduct structured monthly assignments in identified stores.
Conduct five-deal audits using the audit spreadsheet, report policy violations, ensure regulatory and policy compliance, keep current with required HR and other training, ensure F&I staff are Files certified, and audit all assigned-market stores quarterly.
Assist dealership personnel by taking TOs, helping make deals, promoting consistent desking practices, attending save-a-deal meetings, and resolving deal-flow issues such as unresolved spots or CITs.
Maintain lender relationships and ensure lender expectations are met.
Provide guidance and assistance to office personnel when necessary.
Assist General Managers with recruiting and retention, compensation issues, disciplinary actions and documentation, identifying and maximizing opportunities, and monitoring and correcting CSI issues.
Pass pre-employment background and drug screening.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible select management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 8 weeks of paid pregnancy leave (disability leave)
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Employee assistance program
Employee discounts on vehicle purchases, parts, and service repairs
Scholarship awards
Opportunities to join community service initiatives
Employee referral program with bonus opportunities