Automotive Finance & Insurance Manager

Lithia & Driveway•Union, NJ

1d•$140,000 - $300,000•Onsite

About The Position

This role is a key driver of sales and finance performance, as well as being a key contributor to a satisfactory customer experience. The Finance & Insurance (F&I) Manager is responsible for maximizing dealership profitability through the sale of finance and insurance products while ensuring a seamless customer experience and full compliance with all federal, state, lender, and OEM requirements. This role partners closely with the Sales Team to structure deals, secure lender approvals, present protection products, and maintain strong relationships with financial institutions. The F&I Manager plays a critical role in driving customer satisfaction, product penetration, and dealership profitability while upholding the highest ethical standards.

Requirements

3+ years of automotive F&I experience within an OEM franchise dealership.
Demonstrated success in achieving strong product penetration and finance income performance.
Strong knowledge of retail finance, lender programs, leasing structures, and automotive protection products.
Working knowledge of federal, state, and dealership compliance requirements.
Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, RouteOne, or similar platforms.
Acceptable driving record and a valid driver's license in your state of residence.
High School graduate or equivalent, 18 years or older required.

Responsibilities

Secure financing and leasing approvals through approved lender relationships.
Present and sell finance and insurance products including service contracts, GAP, maintenance plans, theft protection, tire & wheel coverage, and ancillary products.
Structure deals to maximize profitability while maintaining compliance and lender acceptance.
Ensure accurate completion, funding, and processing of all deal documentation.
Partner with Sales Managers and Sales Consultants to facilitate a smooth transition from vehicle purchase to contract signing.
Maintain strong lender relationships and stay current on financing programs, rates, and incentives.
Monitor key performance indicators including product penetration, reserve income, finance income, and customer satisfaction metrics.
Ensure compliance with federal and state regulations including Truth in Lending, Equal Credit Opportunity Act, OFAC requirements, privacy regulations, and dealership policies.
Maintain thorough and accurate deal jackets, funding records, and customer documentation.
Deliver a professional, transparent, and customer-focused buying experience that supports long-term retention and referral business.
Ensure CIT's are cleared daily for faster funding times and to prioritize customer satisfaction.
All other duties as assigned by dealership leadership.