Automotive Finance & Insurance (F&I) Manager

Volvo Cars Fort Myers•Fort Myers, FL

1d•Onsite

About The Position

Volvo Cars Fort Myers is seeking a driven, customer-focused, and results-oriented Finance & Insurance (F&I) Manager to join their growing dealership team. This role is crucial during a period of expansion, with a new showroom, growing sales team, and expanding inventory. The F&I Manager will be responsible for structuring deals, maximizing profitability, maintaining compliance, and delivering a premium, transparent customer experience. The ideal candidate thrives in a fast-paced environment, excels at building customer relationships, and is motivated by performance and career growth.

Requirements

Previous automotive F&I experience preferred.
College degree preferred or equivalent automotive experience.
Knowledge of title laws and vehicle registration processes.
Experience working with lenders and securing approvals.
Ability to maintain compliance with all applicable regulations.
Valid driver’s license with an acceptable driving record.
Strong knowledge of automotive finance and insurance procedures.
Proven ability to structure deals for maximum profitability.
Exceptional negotiation, closing, and presentation skills.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Professional appearance and customer-first mindset.
High level of integrity and attention to detail.
Ability to perform in a fast-paced, high-volume environment.
Desire for continuous learning, improvement, and career advancement.

Responsibilities

Assist customers in securing financing options that fit their needs and budget.
Present finance, warranty, maintenance, and protection products that enhance the ownership experience.
Structure deals to maximize profitability while maintaining strong customer satisfaction.
Submit deals to lenders and make sound credit decisions.
Negotiate financing terms and secure approvals through strong lender relationships.
Accurately desk, finalize, and close deals in accordance with dealership processes.
Partner with the sales management team to overcome objections and maximize closing opportunities.
Ensure every transaction complies with federal, state, and local regulations.
Maintain proficiency in dealership finance procedures and compliance standards.
Prepare contracts, disclosures, and delivery paperwork accurately and efficiently.
Ensure proper completion of title and registration documentation.
Maintain all required certifications and ongoing training.
Protect the dealership and customer through accurate documentation and ethical business practices.
Ensure timely funding of all contracts and closely monitor outstanding funding issues.
Audit deals after the sale to verify accuracy and identify opportunities for improvement.
Work closely with sales, accounting, and lender partners to resolve funding concerns.
Analyze performance metrics and implement best practices to improve profitability, product penetration, and efficiency.
Help develop processes that support the dealership’s continued growth and expanding sales volume.
Deliver a polished, transparent, and customer-focused finance experience.
Build trust through strong product knowledge and clear communication.
Educate customers on financing options and available protection products.
Create a smooth transition from vehicle selection through final delivery.
Represent Volvo Cars Fort Myers and Krause Auto Group with professionalism and integrity.