Automotive Express Service Technician

Volvo Cars Sugar Land•Houston, TX

About The Position

Krause Auto Group is hiring motivated and dependable Automotive Express Service Technicians to join its service team. The role may suit an entry-level technician looking to develop skills or an experienced technician seeking a new opportunity. The company describes itself as a family-owned organization with more than 30 years of automotive history, a promote-from-within culture, and opportunities to work with a portfolio of automotive brands across multiple states. The technician performs maintenance and repairs in accordance with dealership and manufacturer standards, uses diagnostic equipment to identify vehicle issues, and supports a safe, organized service shop. The position also involves coordinating with Parts and Service Advisors, completing work accurately and efficiently, and contributing to a positive customer experience. Krause Auto Group offers training and development opportunities and states that it is an equal opportunity employer.

Requirements

  • High school diploma or equivalent required.
  • Valid driver’s license with a clean driving record.
  • Ability to operate electronic diagnostic equipment.
  • Mechanical aptitude and strong physical dexterity.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic computer and diagnostic equipment skills.
  • Positive attitude, strong work ethic, and team mentality.
  • Dependable, punctual, and motivated to improve continuously.
  • Strong desire to learn and grow within the automotive industry.

Nice To Haves

  • Entry-level diagnostic, electrical, or engine repair knowledge preferred.

Responsibilities

  • Perform work outlined on repair orders in accordance with dealership and manufacturer standards.
  • Complete oil changes, filter replacements, tire pressure checks, and fluid inspections.
  • Diagnose, maintain, and repair vehicle systems, including brakes, suspension, steering, electrical, engine, transmission, and air conditioning systems.
  • Test-drive vehicles and use diagnostic tools and specialized equipment to identify issues accurately.
  • Perform warranty repairs according to manufacturer specifications.
  • Communicate with the Parts Department to obtain necessary parts and materials.
  • Work with Service Advisors to keep customers informed about additional repair recommendations and estimated repair times.
  • Maintain a clean, organized, and safe work environment.
  • Properly maintain dealership tools, equipment, and service manuals.
  • Operate all equipment and tools safely and responsibly.
  • Deliver high-quality workmanship efficiently and with attention to detail.
  • Help create a positive customer experience through professionalism and communication.
  • Ensure repairs are completed accurately and on time.

Benefits

  • 401(k) with company match.
  • Dental and vision insurance available.
  • Paid vacation, PTO, and holidays.
  • Career advancement opportunities and a promote-from-within culture.
  • Ongoing training and development opportunities.
  • Employee discounts on vehicles, parts, and service.
  • Long-term career stability.
  • Supportive and team-oriented work environment.
  • Access to manufacturer training and career development.
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