Automotive Express Service Technician

Volvo Cars Sugar Land•Houston, TX

About The Position

Krause Auto Group is hiring motivated, dependable Automotive Express Service Technicians for its growing service team. The position is open to entry-level technicians seeking to develop their skills as well as experienced technicians. The company provides tools, training, and support, with opportunities for career development and advancement. Technicians perform maintenance, diagnostics, and repairs to dealership and manufacturer standards, help ensure a positive customer experience, and collaborate with Service Advisors and the Parts Department. The role involves working with a range of vehicle systems and using diagnostic equipment and specialized tools in a fast-paced service environment.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license with a clean driving record.
  • Ability to operate electronic diagnostic equipment.
  • Mechanical aptitude and strong physical dexterity.
  • Positive attitude, strong work ethic, and team mentality.
  • Strong communication and customer service skills.
  • Ability to work in a fast-paced environment.
  • Basic computer and diagnostic equipment skills.
  • Dependable, punctual, and motivated to improve continuously.

Nice To Haves

  • Entry-level diagnostic, electrical, or engine repair knowledge.
  • A strong desire to learn and grow within the automotive industry.

Responsibilities

  • Perform work outlined on repair orders in accordance with dealership and manufacturer standards.
  • Complete oil changes, filter replacements, tire pressure checks, and fluid inspections.
  • Diagnose, maintain, and repair vehicle systems, including brakes, suspension, steering, electrical, engine, transmission, and air conditioning systems.
  • Test-drive vehicles and use diagnostic tools and specialized equipment to identify issues.
  • Perform warranty repairs according to manufacturer specifications.
  • Communicate with the Parts Department to obtain necessary parts and materials.
  • Work with Service Advisors to communicate additional repair recommendations and estimated repair times.
  • Maintain a clean, organized, and safe work environment.
  • Maintain dealership tools, equipment, and service manuals.
  • Operate equipment and tools safely and responsibly.
  • Deliver high-quality workmanship efficiently and with attention to detail.
  • Help create a positive customer experience through professionalism and communication.
  • Ensure repairs are completed accurately and on time.

Benefits

  • 401(k) with company match.
  • Dental and vision insurance available.
  • Paid vacation, PTO, and holidays.
  • Career advancement opportunities and promotion from within.
  • Ongoing training and development opportunities.
  • Employee discounts on vehicles, parts, and service.
  • Family-owned and operated culture.
  • Long-term career stability.
  • Supportive and team-oriented work environment.
  • Access to manufacturer training and career development.
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