Automotive Detail Stop Manager

Xcite Automotive•Fenton, MI

4d•Onsite

About The Position

Xcite Automotive is seeking an Automotive Detail Shop Manager for partner dealerships in Fenton, Michigan. The Shop Manager leads the daily functions of a detail shop location and is responsible for customer service, labor, and quality. The manager oversees the location’s employees, including detailers and car washer attendants, and reports directly to the District Manager. The role requires automotive detailing experience and the ability to manage workflow in a fast-paced dealership environment. The manager is expected to be organized and reliable, and to step in to detail vehicles when needed, check completed work for quality, and photograph vehicles after detailing. Weekend work, including Saturdays and/or Sundays as part of the regular schedule, is required. Xcite Automotive is an automotive service and software-based company providing dealers with on-site vehicle marketing and reconditioning solutions. Founded in 2007, the company reports serving more than 1,300 automobile dealers nationwide with a team of over 1,000 employees.

Requirements

At least 2 years of professional automotive detailing experience, including interior and exterior detailing.
Prior supervisory, lead, or assistant manager experience in a shop, dealership, or reconditioning environment.
Strong knowledge of detailing products, tools, and safety practices.
Availability to work Saturdays and/or Sundays as part of the regular schedule.
Ability to work in a fast-paced environment and support a dealership workflow.
Strong communication, organizational, and leadership skills.

Nice To Haves

Experience as a Detail Shop Manager, Assistant Manager, or Lead Detailer.
Background in dealership operations or reconditioning services.
Ability to train and mentor detailers on best practices and quality standards.
Strong problem-solving and time management abilities.

Responsibilities

Assist with supervising and coaching detail shop employees.
Oversee daily operations, scheduling, and shift coverage.
Perform hands-on automotive detailing as needed to support workflow.
Ensure vehicles meet dealership-ready quality standards before delivery.
Maintain inventory of detailing products, chemicals, and equipment.
Monitor and enforce safety procedures, company policies, and quality control.
Collaborate with dealership managers and internal teams to meet production goals.
Identify process improvements to increase shop efficiency and turnaround time.
Photograph vehicles for customers’ online marketing.