Automotive Dealership Service Drive Greeter - Audi Hoffman Estates
About The Position
Alliance Dealer Solutions is hiring a Greeter to serve as the first point of contact for customers at its automotive dealership partner, Audi Hoffman Estates. The role focuses on creating a welcoming atmosphere and helping customers have a positive dealership experience. It offers opportunities for advancement and promotion. The position is listed as full-time/part-time, with a high school education level and an hourly salary range of $17.00–$18.00. The Greeter welcomes and assists customers when they arrive, directs them to the right department or staff member, answers basic questions, and helps with appointment check-ins. The role also includes maintaining the customer lounge and helping keep showroom and lot vehicles presentable. Greeters are encouraged to provide personalized, proactive service, engage with customers, collect feedback, and support dealership events and promotions. The position requires standing, walking, and running for extended periods, lifting up to 50 pounds, and working outdoors in various weather conditions. Alliance Dealer Solutions describes its workplace as supportive and inclusive, with a focus on team members’ professional development and recognition.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- Strong interpersonal skills and the ability to interact professionally and courteously with customers.
- Excellent verbal communication skills for clear, friendly interactions with customers and team members.
- Neat and professional appearance.
- Strong time-management skills and the ability to adhere to schedules and deadlines.
- Friendly, positive attitude.
- Ability to stand, walk, and run for extended periods.
- Ability to lift up to 50 pounds.
- Ability to work outdoors in various weather conditions.
Nice To Haves
- Experience in a similar role is advantageous but not required.
Responsibilities
- Greet customers in a friendly and professional manner.
- Direct customers to the appropriate department or personnel, including sales, service, or parts.
- Answer basic questions about dealership services, vehicles, and promotions.
- Help customers check in for appointments and notify relevant staff of their arrival.
- Keep the customer lounge clean, organized, and stocked with refreshments and reading materials.
- Help maintain the cleanliness and presentation of vehicles in the showroom and lot.
- Perform other tasks as needed to support dealership operations.
- Address customers by name and engage them in friendly conversation while they wait.
- Proactively offer help with opening doors, carrying items, or other customer needs.
- Encourage customers to provide feedback and relay concerns to management.
- Assist with dealership events and promotions.
Benefits
- Health insurance options for full-time team members.
- Dental insurance options for full-time team members.
- Vision insurance options for full-time team members.
- Team member discounts and special offers on everyday products, services, and experiences.
- Opportunities for career advancement and promotion.
- Guest services training, including professional interaction and communication techniques.
- Problem-solving skills development.
- Team-building focus and tools for future endeavors.
- Recognition for excellent performance.
- Opportunity to work with automotive brands.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
