Automotive Certified Service Technician

Mercedes-Benz of Atlanta Northeast•Duluth, GA

6d•Onsite

About The Position

The Automotive Certified Service Technician performs vehicle maintenance, diagnostics, and repairs in accordance with dealership policies, repair orders, and manufacturer warranty specifications. The technician uses diagnostic tools and special service equipment to test-drive vehicles and assess vehicle components and systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning. The role also involves communicating with Service Advisors about additional services needed and estimating the time required for additional repairs. The dealership describes itself as a family-owned, established Mercedes-Benz business in Duluth, Georgia, focused on customer satisfaction, quality, and career opportunities. It seeks a self-starter who is detail-oriented, hardworking, customer-focused, and able to work collaboratively and learn new technologies and procedures.

Requirements

At least 5 years of Service Technician experience.
ASE Certification.
A-level qualifications, including diagnostic, electrical, and engine repair.
Broad knowledge of new vehicle technologies.
Basic computer skills.
Ability to operate electronic diagnostic equipment.
High school diploma or GED equivalent.
Valid driver's license and clean driving record.
Customer service skills and a positive, friendly attitude.
Ability to work in a team and collaborate effectively.
Ability to learn new technology, repair procedures, and service specifications.
Ambitious, hardworking presence and ability to work in a dynamic environment.

Responsibilities

Perform work specified on repair orders efficiently and in accordance with dealership policies and procedures.
Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
Diagnose, maintain, and repair automotive systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning.
Communicate directly with Service Advisors about additional services needed so customers are informed.
Estimate the time needed for additional repairs.
Perform warranty repairs to manufacturer specifications.