Automotive Certified Service Technician

Mercedes-Benz of Atlanta Northeast•Duluth, GA

7d•Onsite

About The Position

The Automotive Certified Service Technician works on Mercedes-Benz vehicles in a family-owned dealership serving Mercedes-Benz enthusiasts in Duluth, Georgia. The role is suited to a self-starting technician with a record of customer satisfaction, attention to detail, and a commitment to quality. Technicians perform repair-order work according to dealership policies and procedures, diagnose and repair vehicle systems, and coordinate with Service Advisors to keep customers informed about additional service needs. The position also involves warranty repairs performed to manufacturer specifications.

Requirements

At least 5 years of Service Technician experience.
ASE Certification.
A-level qualifications, including diagnostic, electrical, and engine repair skills.
Broad knowledge of new vehicle technologies.
Ambitious, hardworking presence in a team environment.
Excellent customer service skills.
Basic computer skills.
Positive, friendly attitude and a customer-service mentality.
Enjoy working in a dynamic environment.
Ability to collaborate effectively.
Ability to learn new technology, repair procedures, service procedures, and specifications.
Ability to operate electronic diagnostic equipment.
High school diploma or GED equivalent.
Valid driver's license and clean driving record.

Responsibilities

Perform work specified on repair orders efficiently and in accordance with dealership policies and procedures.
Test-drive vehicles and test components and systems using diagnostic tools and special service equipment.
Diagnose, maintain, and repair automotive systems, including engines, transmissions, electrical systems, steering, suspension, brakes, and air conditioning.
Communicate with the Service Advisor so customers are informed of additional services needed.
Estimate the time required for additional repairs.
Perform warranty repairs to manufacturer specifications.