Automotive Business Development Representitive
About The Position
Sponsler Automotive is looking for TWO Business Development Representatives (BDC) to join our growing team helping to ensure all stores within our auto group are successful. In this role, you will communicate with customers who have expressed interest in a vehicle online or by phone, answer questions, gather information, and schedule dealership appointments. You will also assist our sales managers with initial deal information and appointment preparation to ensure customers have a smooth buying experience when they arrive. This position is perfect for someone who enjoys talking with customers, staying organized, and working in a fast-paced environment. A knowledge or passion for cars never hurts either.
Requirements
- Customer service, retail, hospitality, or call center experience preferred
- Strong communication skills
- Positive, team-oriented attitude
- Comfortable using computers and CRM systems
- Organized and able to multitask
- Valid driver’s license
Nice To Haves
- No Automotive Experience Needed
- Many successful BDC representatives come from industries such as: Hospitality (servers, bartenders, hotel staff), Retail sales, Customer service or call centers
- If you enjoy helping people and want a career with growth potential and performance-based income above a normal hourly wage , we will train the right candidate.
Responsibilities
- Answer inbound sales calls and internet leads
- Respond to customers via phone, email, text, and chat
- Schedule and confirm dealership appointments
- Gather customer information including trade, financing, and vehicle needs
- Provide basic vehicle and financing information
- Follow up with customers who are not ready to purchase
- Track all activity in the CRM system
- Work closely with Business Development Director and the BDC team lead to help customers move to the next step in the buying process
Benefits
- 401(k) with employer match
- Health, Dental, Vision, and Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Paid training and career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
