Automotive Business Development Center (BDC) Representative
About The Position
Tom Clark Autopark is growing our Business Development Center and hiring two full-time BDC Representatives. We are a newer dealership with exciting momentum, a fresh energy, and a fun, team-oriented work environment. This is a great opportunity for someone who enjoys working with people, communicates well by phone, and wants a career with real growth potential in automotive sales. In this role, you will connect with customers by phone, email, and text, help set and confirm appointments, and support our sales team by making sure every customer gets a fast, professional response. If you are organized, driven, positive, and ready to be part of a growing team, we want to meet you.
Requirements
- High school diploma or equivalent
- Customer service experience preferred, but not required
- Strong phone, email, and typing skills
- Positive attitude and strong work ethic
- Professional appearance and communication
- Ability to multitask and work well in a team environment
- Valid driver’s license required
Responsibilities
- Contact customers by phone, email, and text
- Schedule and confirm showroom appointments
- Follow up with missed appointments and work to reschedule them
- Log customer activity and maintain accurate notes in VinSolutions CRM
- Complete daily CRM tasks so no customer is missed
- Send personalized email and text follow-up
- Work closely with the Internet Sales team and managers to maximize opportunities
- Deliver a professional and friendly customer experience on every interaction
Benefits
- 401(k) with matching
- Medical, dental, vision, and life insurance
- Flexible spending account
- Paid time off
- Employee discounts
- Career growth opportunities into Internet Sales or BDC leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
