Automotive Business Development Agent - Sales (Call Center)

Ciocca Automotive Careers • York, PA

2d

About The Position

Ciocca Automotive is hiring an energetic, enthusiastic, and highly motivated call center professional to join its growing team. The Automotive Business Development Agent supports customers and sales operations by handling incoming inquiries, providing initial product information, arranging and following up on sales appointments, and directing customers to appropriate dealership resources. The company describes a supportive and collaborative work environment and opportunities for career advancement.

Requirements

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Answer customer calls and establish follow-ups for sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to appropriate dealership resources.
• Follow up with leads who are not ready to make an appointment or who do not attend their appointments.

Benefits

• Weekly draw plus commission.
• Paid time off and holidays.
• 401(k) retirement plan with company matching.
• On-the-job training.
• Medical, dental, prescription, and vision insurance.
• Advancement opportunities within the Ciocca Automotive Family.
• Employee discounts on purchases, repair, service, and wash.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed