Automotive Business Development Agent - Sales (Call Center)

Ciocca Management Company Inc • York, PA

2d

About The Position

Ciocca Automotive is hiring an energetic, enthusiastic, and motivated call center professional to join its team. The role involves communicating with customers and prospective customers, providing initial product information, arranging sales appointments, and connecting customers with appropriate dealership resources. The position offers opportunities for career advancement in a supportive and collaborative work environment.

Requirements

• At least one previous customer service-related role.
• Strong computer and phone skills.
• Valid driver’s license and clean driving record.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Provide customers with initial product information and direct them to appropriate dealership resources.
• Follow up with leads who are not ready to make an appointment or who do not show up.

Benefits

• Weekly draw plus commission.
• PTO and holidays.
• 401(k) retirement plan with company matching.
• On-the-job training.
• Medical, dental, prescription, and vision insurance.
• Advancement opportunities within the Ciocca Automotive Family.
• Employee discounts on purchases, repair, service, and wash.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed