Automotive Bilingual Customer Relationship Specialist (English/Spanish)

Farris Motor Company • Jefferson City, TN

3d • $50,000 - $125,000 • Onsite

About The Position

This is a relationship-building career opportunity for individuals fluent in both English and Spanish who genuinely enjoy helping people. At Farris Jeep Chrysler Dodge Ram, the goal is to create exceptional customer experiences while serving the rapidly growing Hispanic community. No prior automotive experience or extensive car knowledge is required; the focus is on communication, building trust, and making customers feel comfortable. The role involves helping individuals and families explore vehicle options, answer questions, schedule appointments, understand the buying process, and find transportation that fits their needs and budget. The emphasis is on how customers feel, prioritizing relationships.

Requirements

• Fluent in English and Spanish
• Friendly and approachable
• Organized
• Professional
• Coachable
• Positive
• Driven to succeed

Nice To Haves

• Experience in customer service, banking, hospitality, retail, restaurants, cell phone sales, insurance, real estate, healthcare, or management.

Responsibilities

• Welcome English and Spanish-speaking customers
• Respond to phone, internet, and text inquiries
• Schedule and confirm appointments
• Build lasting customer relationships
• Guide customers through the vehicle buying experience
• Follow up after the sale to ensure complete satisfaction
• Deliver the level of service that has made Farris trusted for nearly a century

Benefits

• Up to $5,000 per month guaranteed pay
• Weekly base salary
• Monthly performance bonuses
• Aggressive commission plan
• Unlimited earning potential
• No Sundays
• No late nights
• Paid professional training
• Paid holidays and vacation
• Healthcare benefits
• Company-matched 401(k)
• Employee discounts
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed