experienced automotive BDC rep

Kia Country of Charleston•Charleston, SC

About The Position

Kia Country of Charleston is seeking an energetic & driven individual to join our growing team. No automotive dealership experience is needed. We'll coach you on our proven sales tactics and how we've developed our long-standing customer relationships. We are dedicated to providing you a career -- not just a job. This position will be responsible for managing all aspects of Internet leads, inbound phone calls, and customer retention.

Requirements

Good verbal and written communication skills
Proficient with Microsoft Word, Excel, and Outlook
Time management, prioritization skills, and the ability to multi-task are required
Self-motivated and goal oriented
Ability to hit sales quotas and closing percentages
Must be willing to submit to a drug screen prior to employment
Must have a clean & valid driver’s license

Responsibilities

Oversee incoming leads for sales department
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Responsible for making outbound sold and unsold follow-up calls
Be available to respond to phone AND email inquiries in a professional, well-spoken manner
Meet and exceed goals each monthly and quarter