Midas - Automotive Assistant & Service Managers

Midas • Blue Ash, OH

5d • Onsite

About The Position

Auto Systems Centers, the world's largest Midas franchisee and now part of the Mavis Tire family, is seeking full-time Assistant Managers and Service Managers for its service, repair, and tire center in Cincinnati, Ohio.

Assistant Managers support the Store Manager in ensuring the retail location operates efficiently, safely, and effectively. They use leadership skills to enforce policies, procedures, and standards; schedule mechanic and technician work; manage outside orders; ensure jobs are completed to a high standard and on time; meet customer expectations; and maintain team-member safety.

Service Managers help customers select tires and recommend necessary under-car repair services. They direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work to support timely, high-quality service and customer satisfaction. They also drive sales initiatives, communicate directly with customers, assess customer needs, explain requested or necessary automotive repairs and maintenance, and work to meet customer expectations.

The role is based at a service, repair, and tire center in Cincinnati, Ohio. Applicants must be at least 18 years old and authorized to work in the United States, and must be able to stand, walk, bend, and lift or move items weighing over 50 pounds. The company seeks dependable, team-oriented people who provide quality service in a fast-paced environment.

Requirements

• At least 2 years of experience or training in automotive parts and/or tire sales, or a relevant combination of education, training, and experience.
• Must be at least 18 years old.
• Must be authorized to work in the United States.
• Ability to stand, walk, bend, and lift or move items weighing over 50 pounds.
• Dependability, teamwork, and a commitment to providing quality service in a fast-paced environment.

Responsibilities

• Assistant Managers support the Store Manager in operating the Midas retail location efficiently, safely, and effectively.
• Enforce established policies, procedures, and standards.
• Schedule mechanics’ and technicians’ work and manage outside orders.
• Ensure quality and timely completion of jobs, customer expectations are met, and team members work safely.
• Service Managers assist customers with tire selections and recommend necessary under-car repair services.
• Direct the workflow of mechanics, alignment technicians, and tire technicians, and stage vehicle repair and maintenance work.
• Drive Midas sales initiatives and communicate with customers to assess needs and explain requested or necessary automotive repairs and maintenance.
• Ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Benefits

• Competitive weekly pay with guaranteed base pay and significant weekly bonus potential.
• 5-day work week with Sundays and one other weekday off.
• 401(k) retirement savings plan with employer match.
• Health, dental, vision, and life insurance coverage.
• Paid vacations, paid holidays, and general paid time off.
• Commitment to promoting from within.
• Uniform expenses covered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed