Automobile Credit Clerk/Customer Service
About The Position
This role involves assisting the Credit Manager with paperwork, maintaining security by following procedures and policies, and handling sensitive information. The clerk will pull and run credit reports for auto loan applications, locate old loan applications, and prepare automobile contracts. This includes entering all information into the computer for dealers, and some contracts may be prepared by handwritten. The position also requires dealing with and contacting dealers, answering phones, updating account/customer information, and performing general clerical duties such as filing, scanning, preparing letters, and organizing paperwork. Additionally, the role involves working on denial letters and mailing them to customers.
Requirements
- Computer Experience a must.
- Math skills a must.
- Multi-tasking.
- Customer Service.
- Well Spoken.
- Organization.
- Phone skills.
- Informing others.
- Resolving Conflict.
- Customer Focus.
- Reporting skills.
- Attention to Detail.
- Documentation skills.
- Handles Pressure.
- Fast Learner.
Nice To Haves
- Bilingual Preferred
Responsibilities
- Assisting Credit Manager with paperwork requests.
- Maintaining security by following procedures and policies.
- Handling sensitive information.
- Pulling/Running credit reports for auto loan applications.
- Finding old loan applications.
- Preparing automobile contracts.
- Entering contract information into the computer for dealers.
- Preparing some contracts by handwritten.
- Dealing with and contacting dealers.
- Answering phones.
- Updating account/customer information.
- Performing clerical work such as filing, scanning, preparing letters, and separating paperwork.
- Working on denial letters and mailing them to customers.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
