Automation Support Analyst

PerkinElmer • Regeneron (Rensselaer) - Customer Site NY, NY

3d • $62,000 - $93,000 • Onsite

About The Position

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Requirements

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing

Nice To Haves

• Bachelor's degree in Computer Science or Life Science
• 2 years of experience in lab environment is a plus
• Experience with scientific instrumentation

Responsibilities

• Build and maintain a working relationship with Lab Owners, IT Teams and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
• Maintain daily project related communications with team
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Write change control requests and test plans
• Act as technical SME
• Ability to manage one’s time with minimal supervision to achieve objectives
• Support Audit response
• Support Validation
• Support Lab Administration
• Support PER requests
• Support Investigations
• Support Data backup configuration
• Support Software: training and advanced end user
• Support Data integrity assessments
• Support Training
• Repair systems
• Technical SME
• SOP Authoring
• Implement continuous improvement
• Write change control requests and test plans
• Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
• Ability to manage one’s time with minimal supervision to achieve objectives
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Benefits

• PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree