Automation Specialist

MCNAUGHTON MCKAY GROUP•Farmers Branch, TX
•Onsite

About The Position

The Automation Specialist serves as a domain expert in areas such as programmable controllers (PLC/PAC), safety control systems, associated input/output (I/O) modules, industrial computers, human machine interface (HMI), Ethernet/IP networks, security products, and the software required to interface with them, including Studio 5000, FactoryTalk Historian, AssetCentre, TransactionManager, ThinManager, communications, and analytics software. This role is a pre-sales technical and commercial resource for customers and The Reynolds Company sales team, responsible for launching new and existing Software and Controls products and technologies. This includes product training, demonstration, competency development, collaboration with the marketing team, and target account identification. The specialist provides selection and design advice for Rockwell Automation products in common configurations, leveraging Rockwell Automation resources as needed, and is adept at differentiating products and solutions from competitors by highlighting meaningful benefits to the customer. They are responsible for developing and implementing the Software and Controls Business Plan for sales growth in conjunction with Rockwell Automation and Reynolds Company leadership and co-workers. The position involves working with Rockwell Automation’s Software and Controls Field Business Leads to provide feedback on target accounts, sales growth opportunities, technical and commercial information, new products, promotions, competition, and assistance when required. Participation in account planning and sales strategy, focusing on new customer acquisition and existing customer expansion, is also a key aspect of this role. The Automation Specialist must be comfortable influencing customers on the value of The Reynolds Company and Rockwell Automation solutions compared to competitors, coordinating sales teaming efforts, and motivating, supporting, and leading inside and outside sales teams to implement the business plan. Strong presentation, arbitration, and communication skills are essential, as is the ability to analyze market conditions, develop an annual business plan, and coordinate its implementation. The ability to administer and implement marketing, promotion programs, and product launches from Rockwell Automation product businesses is also required. The position of Automation Specialist will be based out of The Reynolds Company Houston, TX location.

Requirements

  • Bachelor of Science in Engineering –OR– equivalent combination of skills, experience, or education
  • Studio 5000 programming experience
  • Knowledge of Ethernet/IP is a must
  • Intermediate/advanced computer skills, specifically with Excel/Outlook/Word/CRM
  • 4 years of experience/knowledge of applying Rockwell Automation’s products or equivalent competitive solutions
  • Must have and maintain a valid driver’s license.
  • Demonstrates ability to work independently and be self-motivated.
  • Ability to travel regularly through assigned territory.
  • Some overnight travel is required.
  • Experience with ERP and CRM business systems.
  • Ability to determine customer needs and to follow through on commitments.
  • Retain and convey a positive attitude in challenging circumstances.
  • Good technical writing & presentation skills with ability to present Rockwell Automation’s value proposition to mid / large size groups of customers (external and internal) both commercially and technically.
  • The ability to demonstrate strong interpersonal communication skills, multi-tasking, detail, and deadline oriented in a fast-paced environment, strong internal and external customer service skills.

Nice To Haves

  • HMI, Industrial Computer and Visualization programming experience preferred.
  • Historian, dashboarding and analytics software.
  • Knowledge of CMMS and what an ERP system is.
  • Knowledge of electrical practices, and design considerations
  • Understanding of Motion Control systems is a plus.

Responsibilities

  • Serve as domain expert around Software and Controls business and continuously build competency around it and related products and solutions.
  • Act as a pre-sales technical and commercial resource for customers and The Reynolds Company sales team for the Software and Controls business.
  • Responsible for launching new and existing Software and Controls products and technologies to the Reynolds Company sales team and customers, including product training, demonstration, and competency development.
  • Work with the marketing team and identify target accounts with the sales team.
  • Provide selection and design advice for Rockwell Automation products in common configurations and leverage the proper Rockwell Automation resources, as needed.
  • Differentiate products/solutions from competition and promote the differences as meaningful benefits to the customer.
  • Identify and demonstrate technology solutions for customer applications.
  • Develop and implement the Software and Controls Business Plan for sales growth in conjunction with Rockwell Automation and Reynolds Company leadership and co-workers.
  • Work with Rockwell Automation’s Software and Controls Field Business Leads to provide feedback regarding target accounts and sales growth opportunities, technical and commercial information, new products, promotions, competition, and assistance when required.
  • Participate in account planning and sales strategy focusing on new customer acquisition and existing customer expansion.
  • Influence customers on the value of The Reynolds Company and Rockwell Automation solutions versus competition.
  • Coordinate sales teaming efforts required to identify and close account conversions and target sales opportunities.
  • Motivate, support, and lead inside and outside sales teams to proactively implement the business plan.
  • Analyze market conditions, develop an annual business plan, and coordinate its implementation.
  • Administer and implement marketing, promotion programs, and product launches from Rockwell Automation product businesses.
  • Determine market share and identify opportunities for growth.
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