Automation Solutions Specialist

Purolator • Toronto, ON

2d • Onsite

About The Position

Under the direction of the Manager, Operations Systems, this role is responsible for supporting, maintaining, and enhancing automation and control systems used across operational facilities such as hubs and terminals. The position focuses on ensuring system availability, improving operational performance, and contributing to the development of scalable automation solutions.

Requirements

• Post-secondary education in Computer Science, Electrical/Electronics Engineering, Mechatronics, or a related field.
• Minimum 5 years of experience supporting industrial automation, OT, or control systems.
• Experience with SCADA systems and industrial control platforms
• Experience with Server hardware and OS
• Experience with Virtualization architectures
• Experience with Ethernet and industrial wireless networks
• Experience with Vision systems and OCR technologies
• Experience with Generic SQL-based database systems
• Experience with Backup and restore tools (e.g., Veeam)
• Experience with Monitoring tools
• Experience with PLCs, industrial communication protocols, and field I/O
• Experience with Label printers and handheld scanning devices
• Experience with Ignition SCADA development
• Experience with Data visualization (e.g., Power BI) for dashboards, reporting, and operational analytics
• Experience in instrumentation, automation, or process control networks.
• Strong time management, communication, analytical, and problem‑solving skills.
• Proven ability in root‑cause analysis and technical troubleshooting.
• Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

Nice To Haves

• Certifications such as CompTIA Network+, CCNA, CAP or equivalent are considered assets.
• Experience with industrial communication protocols (e.g., Profinet, Modbus, OPC UA) is considered an asset.
• Experience in logistics, courier, or transportation operations is an asset.
• Experience leading or managing technical projects.

Responsibilities

• Adhere to all safety standards and operational policies.
• Ensure high availability and reliable performance of supervisory control systems (e.g., SCADA, HMI platforms).
• Perform on-site day-to-day OT maintenance activities.
• Troubleshoot end-to-end communication issues across devices, networks, and automation layers.
• Deploy system updates and patches, including rollback when required.
• Manage software and hardware version control for critical systems and devices.
• Upgrade firmware for controllers, label printers, handheld scanners, and other automation equipment.
• Execute planned preventive maintenance for vision systems, dimension-weight-scan tunnels, label printers, and handheld devices.
• Perform corrective maintenance to minimize downtime and restore system performance.
• Develop, configure, and maintain industrial applications using Ignition (Perspective, Vision, Tags, Gateways, Scripting, Reporting).
• Create and maintain dashboards, HMIs, and data‑driven visualizations for operational insights.
• Participate in designing and validating automation workflows and logic for sortation and tracking.
• Build and execute comprehensive test plans, document results, and track issues through resolution.
• Perform system integration between controls, databases, APIs, and enterprise systems.
• Study sort plans and recommend modifications or improvements to enhance throughput and reliability.
• Maintain and troubleshoot network infrastructure.
• Monitor performance of servers, virtual machines, network devices, and storage systems; report abnormalities proactively.
• Recommend and implement network security enhancements within the OT environments.
• Maintain backup and restore configurations, including updating backup plans and testing recovery procedures.
• Manage host servers, virtualization environments (e.g., Hyper‑V), and supporting hardware.
• Coordinate service requests and vendor support when required.
• Work with relational database systems (e.g., SQL‑based platforms) for reporting, logging, and application integration.
• Maintain monitoring tools and dashboards (e.g., Grafana) for system health and KPIs.
• Support and maintain power protection systems (UPS) used for critical automation infrastructure.
• Manage spare parts inventory and coordinate procurement of required components.
• Conduct root-cause analysis for system, process, and automation failures.
• Document findings and recommend corrective and preventive actions.
• Provide ongoing performance improvement recommendations for both operational and technical systems.

Benefits

• We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree