Automation Service Engineer

PPC Partners Inc.•Fortson, GA

20d

About The Position

The Senior Engineer, Automation Service is responsible for designing, programming, installing, and supporting industrial automation systems. The role includes direct client collaboration, on-site troubleshooting, and delivery of tailored automation solutions. The engineer also supports business development through project scoping and estimates, mentors junior team members, and keeps current with evolving technologies. This is a hands-on, field-service-oriented position requiring independent work and strong problem-solving skills. The position works in an office and field environment and requires travel to various work sites. Work may involve exposure to outdoor elements and noise, as well as sitting, standing, and walking. The company emphasizes safety, including identifying and eliminating hazards, communicating safety concerns, and completing expected safety training.

Requirements

High school diploma or equivalent.
At least 10 years of hands-on industrial automation experience across manufacturing, material handling, processing, logistics, or other industries.
Deep expertise in automation and controls, including PLC and HMI programming, sensors, VFDs and motor controls, safety systems, IT system integration, and communication networks such as Ethernet/IP, Profinet, and Modbus.
Positive safety attitude and personal integrity.
Strong mechanical aptitude complementing electrical and automation skills.
Ability to reverse-engineer and develop solutions for third-party or legacy systems.
Strong troubleshooting and problem-solving skills under time-sensitive conditions.
Excellent communication skills, including explaining complex technical concepts to engineers and non-technical customers.
Entrepreneurial mindset focused on adding value, driving growth, and improving operations.
Natural leadership ability and alignment with the company's core values.
Ability to travel to various work sites.

Nice To Haves

Higher education in a relevant field.

Responsibilities

Design, program, install, and support automated systems across a variety of industrial applications.
Program PLCs and HMIs from scratch or modify existing code to meet project requirements.
Read and interpret electrical and mechanical drawings.
Perform on-site service calls, diagnose issues, and deliver solutions efficiently.
Provide ongoing technical support and maintenance for deployed systems to ensure reliable performance.
Identify business development opportunities, scope work, and assist with estimates.
Learn and adapt to new technologies and industry trends.
Mentor and support junior engineers and technicians.
Collaborate with customers to recommend improvements and value-added solutions.
Pre-plan work tasks and identify methods to eliminate hazards.
Observe habits and hazards and bring them to others' attention.
Support the company's goal of achieving zero accidents and promote open communication between field and office about safety concerns, suggestions, improvements, and PPE needs.
Obtain safety training as expected of company personnel.