About The Position

Omnicell is hiring a PRN, on-call Automation Pharmacy Technician 4 to support its XR2 automated medication inventory management system at a customer’s hospital pharmacy site in Dallas, Texas. The position operates and maintains pharmacy automation, manages medication inventory, helps resolve equipment and system issues, and provides responsive customer support. The technician also communicates with pharmacy operations and customer personnel, conducts training, maintains required documentation and credentials, and may act as a resource for other Omnicell team members. The role requires travel for training, an ability to commute daily to the specified site, and flexibility to work either of two shifts as needed. Work takes place in a hospital pharmacy environment and may involve hours outside normal business hours, standing for several hours, potential exposure to hazardous drugs, and lifting up to 35 pounds. Omnicell describes opportunities for career growth, ongoing on-the-job training in pharmacy technology, mentorship, and learning initiatives. The company’s broader commitments include inclusion, employee learning and well-being, and efforts to reduce its environmental footprint.

Requirements

  • High school diploma or GED.
  • Active Texas State Pharmacy Technician registration or license from the Texas State Board of Pharmacy.
  • Active nationally certified pharmacy technician certificate (PTCB, CPHT, or ExCPT).
  • Good organizational skills in a fast-paced environment.
  • Strong customer service, communication, interpersonal, and problem-solving skills.
  • Ability to work with mechanical equipment.
  • Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
  • Ability to work independently as a self-starter and follow a detailed plan.
  • Ability to travel for training and commute daily to the customer site at 4500 S Lancaster Rd, Dallas, TX 75216.
  • Flexible availability to provide on-call coverage for call-ins, sick calls, vacations, sick leave, and leaves of absence.
  • Ability to work 8-to-10-hour shifts, potentially outside normal business hours, and stand for several hours at a time.
  • Ability to lift up to 35 pounds; work may involve potential exposure to hazardous drugs.

Nice To Haves

  • Working knowledge of or familiarity with pharmacy automation.
  • Completion of an accredited Pharmacy Technician Training Program.
  • One year of hospital pharmacy technician experience.
  • Two years of previous experience in hospital pharmacy automation.
  • Basic troubleshooting skills with automation devices.

Responsibilities

  • Operate Omnicell automation at customer sites in accordance with Omnicell standard operating procedures and best practices.
  • Perform returns and restocking to optimize customer use of automation.
  • Monitor and maintain formulary inventory levels to ensure medications are available for daily dispensing.
  • Perform prescribed maintenance, cleaning, and daily inspections of automation equipment and its robot cell.
  • Monitor system trends, resolve common issues, and report unresolved equipment or system issues to the appropriate technical assistance center or helpdesk.
  • Communicate proactively with customers and the pharmacy operations manager to identify and resolve problems.
  • Support customer satisfaction by providing quality, professional, responsive service and acting as a liaison between Omnicell and the customer.
  • Conduct training and ensure required documentation is completed and Pharmacy Services procedures and policies are followed.
  • Manage work-related expenses, complete expense reports, and follow corporate card and travel policies.
  • Comply with reasonable procedures, policies, and guidelines established by the customer facility.
  • Maintain national certification and all state-required credentials.
  • Serve as a resource or subject-matter expert for Omnicell team members, providing on-site or remote training and assistance to support optimal workflow.

Benefits

  • Career growth opportunities.
  • Ongoing on-the-job training in pharmacy technology.
  • Mentorship opportunities.
  • Learning initiatives to improve interpersonal skills.
  • Learning and well-being programs supporting personal and professional growth.
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