PRN Automation Pharmacy Technician 4 (On Call) - Dallas, TX

Omnicell•Dallas, TX

6d•$23 - $25•Onsite

About The Position

The PRN Automation Pharmacy Technician 4 supports Omnicell’s XR2 system at a customer’s hospital pharmacy site in Dallas, Texas. The role supports medication inventory management through equipment operation, maintenance, troubleshooting, inventory monitoring, documentation, and customer communication. It also serves as a liaison between Omnicell and the customer, helping provide quality, professional, responsive pharmacy services and supporting optimal workflows. This is an as-needed, on-call position providing backup coverage for call-ins, illness, vacation, leave of absence, and similar needs. The role requires commuting daily to the specified Dallas site, flexibility to work either of two shifts (6:30 a.m.–3:00 p.m. or 2:00 p.m.–10:30 p.m.), and possible work outside normal business hours based on business or project needs. Shifts are 8 to 10 hours. Travel may be required for training.

Requirements

High school diploma or GED.
Active Texas State Pharmacy Technician registration or license from the Texas State Board of Pharmacy.
Active nationally certified pharmacy technician certificate (PTCB, CPHT, or EXCPT).
Good organizational skills in a fast-paced environment.
Strong customer service, communication, and problem-solving skills.
Ability to work with mechanical equipment.
Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
Ability to work independently, take initiative, and follow a detailed plan.
Strong interpersonal communication skills and ability to work effectively with customers and employees at various levels.
Ability to travel for training and commute daily to the Dallas worksite.
Flexibility to cover on-call shifts and work outside normal business hours as needed.
Ability to stand for several hours at a time and lift up to 35 pounds.
Ability to work in a hospital pharmacy environment with potential exposure to hazardous drugs.

Nice To Haves

Working knowledge of or familiarity with pharmacy automation.
Completion of an accredited Pharmacy Technician Training Program.
One year of hospital pharmacy technician experience.
Two years of prior experience in hospital pharmacy automation.
Basic troubleshooting skills with automation devices.

Responsibilities

Operate Omnicell automation at customer sites according to Omnicell standard operating procedures and best practices.
Perform returns and restocking to optimize customer use of automation.
Monitor and maintain formulary inventory levels to support medication availability for daily dispensing.
Perform prescribed equipment maintenance and report unresolved issues to the Technical Assistance Center or appropriate helpdesk.
Clean equipment daily and periodically according to recommended practices.
Inspect the robot cell daily for issues, wear, and functionality.
Monitor system trends, report concerns, and resolve common system issues.
Communicate proactively to identify and resolve problems with the pharmacy operations manager, customer, and relevant support teams.
Maintain customer satisfaction by providing customer-focused support and acting as a liaison between Omnicell and the customer.
Conduct training and ensure required documentation is completed and Pharmacy Services procedures and policies are followed.
Manage work-related expenses responsibly, complete expense reports, and follow corporate card and travel policies.
Follow reasonable procedures, policies, and guidelines established by the customer facility.
Maintain national certification and all state-required credentials.
Serve as a resource or subject matter expert for Omnicell team members, providing training or assistance onsite or remotely to support optimal workflows.