PRN Automation Pharmacy Technician 4 (On Call) - Dallas, TX

Omnicell • Bethlehem, TX

5d • Onsite

About The Position

The PRN, on-call Automation Pharmacy Technician 4 supports Omnicell’s XR2 system at a customer hospital pharmacy site in Dallas, Texas. The system automates medication inventory management, helping pharmacy teams focus on patient care. The technician operates and maintains the automation, manages medication inventory, troubleshoots common issues, keeps documentation current, and communicates proactively with the customer and Omnicell teams.

This is an as-needed backup role for call-ins, vacations, sick leave, and other absences. The position requires commuting to the specified Dallas site and flexibility to work either of two shifts: 6:30 a.m.–3:00 p.m. or 2:00 p.m.–10:30 p.m. Shifts are typically 8 to 10 hours, and working hours may fall outside normal business hours based on business or project needs. The work takes place in a hospital pharmacy environment and may involve exposure to hazardous drugs.

Requirements

• High school diploma or GED.
• Active Texas State Pharmacy Technician registration or license from the Texas State Board of Pharmacy.
• Active nationally certified pharmacy technician credential (PTCB, CPHT, or ExCPT).
• Good organizational skills in a fast-paced environment.
• Strong customer service, communication, interpersonal, and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• Ability to work independently, take initiative, and follow a detailed plan.
• Ability to travel for training.
• Ability to commute daily to the Dallas work site.
• Availability and flexibility to cover the stated shifts and work hours outside normal business hours when required.
• Ability to stand for several hours at a time and lift up to 35 pounds.

Nice To Haves

• Working knowledge of or familiarity with pharmacy automation.
• Completion of an accredited Pharmacy Technician Training Program.
• One year of hospital pharmacy technician experience.
• Two years of previous experience in hospital pharmacy automation.
• Basic troubleshooting skills with automation devices.
• An existing 7-on/7-off, PRN, or part-time work schedule may be a good fit for the role.

Responsibilities

• Operate Omnicell automation at customer sites according to Omnicell standard operating procedures and best practices.
• Perform returns and restocking to optimize the customer’s use of automation.
• Monitor and maintain formulary inventory levels to ensure medications are available for daily dispensing.
• Perform prescribed maintenance, daily and periodic cleaning, and daily inspections of automation equipment and robot cells.
• Monitor system trends, identify concerns, resolve common system issues, and report unresolved equipment or system problems to the appropriate helpdesk or Technical Assistance Center.
• Maintain proactive, solution-oriented communication with the pharmacy operations manager and customer to identify and resolve problems.
• Support customer satisfaction by acting as a liaison between Omnicell and the customer and responding to customer concerns with quality, professionalism, and responsiveness.
• Conduct training and ensure required documentation is completed and Pharmacy Services policies and procedures are followed.
• Manage work-related expenses responsibly, complete expense reports, and follow corporate card and travel policies.
• Follow reasonable procedures, policies, and guidelines established by the customer facility.
• Maintain national certification and all required state credentials.
• Serve as a resource or subject-matter expert for Omnicell team members, providing training or assistance onsite or remotely to support optimal workflow.

Benefits

• Career growth opportunities, including potential advancement into professional services, consulting, marketing, and management.
• Ongoing on-the-job training in pharmacy technology.
• Mentorship opportunities and learning initiatives focused on interpersonal skills.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED