About The Position

As a Pharmacy Services Automation Pharmacy Technician 4, you ensure the seamless daily dispensing of sterile compounded medications using Omnicell’s automated IV equipment. The role involves equipment management and maintenance, material movement, medication and supply inventory, documentation, and customer communication. You also serve as a liaison between Omnicell and the customer, helping resolve concerns and supporting quality, professional, responsive pharmacy services. The position is based in a hospital pharmacy environment in Bristol, Tennessee. It involves 4/10 shifts, specifically 10:30 a.m. to 9 p.m. within a stated operating window of 6 a.m. to 9 p.m. Hours may fall outside normal business hours depending on business or project needs, and out-of-state travel for training may be required. The work may involve standing for several hours, potential exposure to hazardous drugs, and lifting up to 35 pounds.

Requirements

  • High school diploma or GED.
  • Active nationally certified pharmacy technician certification through PTCB or NHA (CPHT/ExCPT).
  • Active pharmacy technician license or registration with the Tennessee State Board of Pharmacy.
  • Working knowledge of sterile/IV compounding.
  • COVID-19 vaccination is required.
  • Good organizational skills in a fast-paced environment.
  • Customer service skills.
  • Strong communication and problem-solving skills.
  • Ability to work with mechanical equipment.
  • Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
  • Ability to work independently, take initiative, and follow a detailed plan.
  • Interpersonal communication skills and ability to work well with customers and employees at various levels.
  • Ability to travel out of state for training.
  • Ability to commute daily to 1 Medical Park Blvd, Bristol, TN 37620.
  • Ability to stand for several hours at a time.
  • Ability to lift up to 35 pounds.

Nice To Haves

  • One year of IV compounding experience.
  • Proficiency in using personal protective equipment and hand-hygiene techniques.
  • Working knowledge of sterile-environment requirements.
  • Completion of an accredited pharmacy technician training program.
  • Two years of previous experience in hospital pharmacy automation.
  • Basic troubleshooting skills with automation devices.
  • Automation implementation experience.

Responsibilities

  • Perform IV automation tasks aseptically and without errors, following standard operating procedures.
  • Clean and maintain IV automation equipment on daily, weekly, and monthly schedules.
  • Follow safe-handling procedures when handling hazardous drugs.
  • Identify and order medications to maintain appropriate inventory levels.
  • Monitor and order consumable supplies needed to operate the equipment.
  • Perform basic troubleshooting and standard maintenance of IV automation equipment, and report unresolved issues to the IV TAC.
  • Complete fingertip and media-fill sampling.
  • Communicate proactively with the pharmacy operations manager and customer to identify and resolve problems.
  • Support customer satisfaction by providing quality, professional, responsive service and acting as a liaison between Omnicell and the customer.
  • Conduct training and ensure required documentation is completed and Pharmacy Services procedures and policies are followed.
  • Manage work-related expenses, submit expense reports, and follow corporate card procedures and Omnicell travel policies.
  • Follow reasonable procedures, policies, and guidelines established by the customer facility.
  • Maintain national certification and all state-required credentials.
  • Serve as a resource or subject-matter expert for Omnicell team members, providing training or assistance onsite or remotely to support optimal workflow.

Benefits

  • Health, insurance, retirement, educational, and well-being programs begin on the first day.
  • On-the-job training focused on pharmacy technology.
  • Mentorship opportunities and learning initiatives to develop interpersonal skills.
  • Career growth and opportunities to advance into professional services, consulting, marketing, management, and other roles.
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