Automation Operator Representative
About The Position
Automation Operator Representative - Lenexa, KS, Friday to Tuesday, 7:30 AM to 4:00 PM. This role involves the daily operation of front-end automation instruments (sorters and aliquoters) within the Technical Operation department. The representative will support general specimen flow, coordinate communication with vendors for issue resolution, and ensure maintenance and software changes are documented. They will also complete compliance training, coordinate quality assurance requirements, track productivity metrics, and prepare reports. The role requires working in partnership with Specimen Management, Technical, and Biomedical Engineering departments to ensure specimen integrity and resolve problems.
Requirements
- Demonstrated aptitude for operating and trouble shooting highly automated instruments [able to distinguish hardware vs software or combined causes for malfunctions].
- Excellent organization, communication and interpersonal skills, and interact effectively with internal and external customers.
- Work effectively in fast paced environment with multiple priorities.
- Act in a professional manner at all times.
- PC skills, MS Office applications, especially Excel.
Nice To Haves
- Previous automation experience and comfort with automation preferred.
- Three years experience in a clinical laboratory preferred.
- Medical or production background preferred.
- Associates Degree (Preferred)
Responsibilities
- Responsible for daily operations of automation.
- Oversee 5S/Visual Management of automation work cell (including data display, flow management, continuous improvement, etc).
- Develop and implement Standard Work/Operating Procedures for Technical Support in accordance with Quest Diagnostics guidelines.
- Reviews Technical Operations Standard Work/Operating Procedure Manual on an annual basis and ensures departmental compliance.
- Identifies need for revisions and/or additional SOP’s as indicated.
- Ensures all Laboratory QA/QC documentation is complete and reviewed as required.
- Ensures integrity of specimens sent to Technical Departments meet the criteria necessary to provide accurate and timely results.
- Work in a participative manner that actively encourages and supports employee involvement.
- Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.
- Prepare month-end reports.
- Investigates/resolves and responds effectively in a timely manner to internal and external customer complaints.
- Oversee and ensure adequate supply inventory for department.
- Participate in the interviewing and training of new employees.
- Monitor costs associated with automation operations (parts, service and consumable supplies).
- Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.
- Organize and lead projects both within the work group.
- Meet all deadlines assigned by supervisor.
- May be required to give presentations within department.
- Effectively work with Specimen Management, BME staff, and the Technical Departments to resolve problems.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
