Automation Operations Associate, Sales (East Coast)

Adelaide
$65,000 - $75,000Remote

About The Position

The Automation Operations Associate, Sales reports to the VP of Sales and serves as a key partner to Adelaide's sales leadership team. This role focuses on helping our sales team spend less time on manual work and more time driving growth. Working closely with sales leadership, you'll identify opportunities to streamline workflows, automate processes, improve data quality, and implement tools that help the team operate more effectively. Part automation builder, part problem solver, and part operator, you'll support our CRM, revenue systems, reporting, and go-to-market processes. Day-to-day, you'll build automations, optimize workflows, support pipeline operations, and help implement new technologies across the sales organization. You'll help shape how Adelaide leverages AI and automation across our revenue organization while gaining hands-on experience in Sales Operations and Revenue Operations at a fast-growing company. The right person is curious, resourceful, and excited to learn. They enjoy solving problems, experimenting with new tools, and finding better ways to get work done.

Requirements

  • Entry level - 3 years of experience in Sales Operations/Support, Business Operations, Sales Support, or a related field.
  • Strong organization and judgment - you can juggle multiple priorities and decide what to automate vs. what to simplify first.
  • A builder mindset - comfortable shipping a v1 and improving through iteration.
  • Excellent written, verbal, and presentation skills; able to translate process changes into business impact.
  • Strong attention to detail and reliability - you reduce downstream errors.
  • Proactive in reaching goals, meeting deadlines, and proposing new ideas.
  • Ability to work effectively with remote, cross-functional teams.
  • BA/BS degree or relevant experience

Nice To Haves

  • Experience using AI/LLM tools to make real work faster.
  • A track record of spotting process improvements and actually building them.
  • Familiarity with CRM, LinkedIn, Google Workspace, and Microsoft Office
  • Hands-on experience with automation/workflow platforms

Responsibilities

  • Support sales leadership and operations.
  • Evaluate and qualify inbound leads and route them appropriately
  • Schedule and organize meetings for the sales team.
  • Gather pre-sale account insights.
  • Maintain HubSpot data quality, workflows, dashboards, and reporting.
  • Maintain pipeline hygiene and surface reporting that helps the team and leadership see what’s moving.
  • Map sales and sales-support workflows and solve for process bottlenecks
  • Design, build, and maintain automations that reduce manual effort
  • Help teams leverage AI to improve productivity and reduce administrative work

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Parental leave
  • Employee development & wellness stipend
  • Holiday break
  • Volunteer time off
  • Competitive salary
  • Performance-based quarterly bonus
  • Stock options
  • 401(k) retirement plan
  • Remote-first environment
  • New York office access
  • Access to available WeWork spaces
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