Automation Engineer 2 (Enterprise Customer Correspondence Generation )

U.S. Bank•Brookfield, WI

10d•Hybrid

About The Position

The Automation Engineer tests, creates, implements, and supports robotic process and desktop automations. The role designs, scripts, tests, implements, maintains, and modifies automations of moderate complexity, significance, and risk. It creates comprehensive test plans and test cases, defines automation data needs across systems, coordinates test data, and executes performance tests to verify expected performance levels. The engineer investigates, analyzes, and resolves technical problems with clients and technical staff; documents automation capabilities and operating procedures; estimates project tasks, schedules, costs, and effort; and analyzes organizational needs and feasibility for automation opportunities. This position focuses on automated testing and solutions for enterprise customer correspondence applications. It partners with business and technology teams to validate customer-facing communications and document templates, supports correspondence platforms and automation capabilities, and contributes to project planning and continuous improvement. The role requires working from a U.S. Bank location three or more days per week.

Requirements

Bachelor's degree or equivalent work experience.
Three to four years of relevant work experience with programming concepts, development logic, or automating simple processes.
Experience in automation engineering, software testing, quality engineering, or application development.
Experience developing and maintaining automated test scripts and testing frameworks.
Proficiency in Java, C#, .NET, or similar programming or scripting languages.
Understanding of the software development lifecycle, software testing methodologies, and quality assurance best practices.
Experience with test planning, test data management, regression testing, and performance testing.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and collaboration skills, including the ability to work effectively across business and technical teams.
Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

Experience with COBOL; preferred but not required.

Responsibilities

Develop and maintain automated test scripts and testing solutions for customer correspondence applications.
Design, execute, and support functional, regression, integration, and performance testing.
Partner with business and technology teams to validate customer-facing communications and document templates.
Create test plans, test cases, and test data strategies to ensure solution quality and reliability.
Troubleshoot and resolve application, automation, and testing-related issues.
Support implementation and enhancement of correspondence platforms and automation capabilities.
Document testing processes, technical specifications, and operating procedures.
Contribute to project planning, effort estimation, and continuous improvement initiatives.
Design, script, test, implement, maintain, and modify automations.
Investigate, analyze, and resolve technical problems with clients and technical staff.
Estimate project schedules, tasks, costs, and time requirements.
Analyze organizational needs and participate in feasibility assessments of automation opportunities.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.