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BRISTOL HOSPITAL GROUP•Bristol, CT

20h•Onsite

About The Position

The Automation Specialist is responsible for designing, developing, implementing, and maintaining automated solutions that enhance efficiency across the healthcare revenue cycle and broader administrative operations. This role works closely with clinical, financial, and operational teams to identify opportunities for automation, streamline workflows, and reduce manual effort while ensuring accuracy and compliance. The role also involves working closely with business intelligence and SQL report writing teams to help develop and maintain dashboards where appropriate, and leveraging automation where possible for different data sources external to the EHR. The automation and data specialist has strong technical skills, deep understanding of healthcare operational processes, and experience supporting or analyzing electronic health record (EHR) systems.

Requirements

Experience developing scripts and automations using Python, SQL, Power Automate, RPA, and similar technologies.
Working knowledge of healthcare operations, including revenue cycle processes (e.g., registration, billing, claims, denials, scheduling).
Demonstrated experience working with EHR systems, preferably in a support or analyst role.
Excellent analytical, problemsolving, and documentation skills.
Ability to work collaboratively with multiple teams across a complex healthcare system.
Strong communication and stakeholder engagement skills.
Possess a strong conceptual and analytical skill set with an ability to interpret and apply statistical techniques, and effectively communicate the methods and findings to non statistician team members and audiences.
Bachelor’s degree in Computer Science, Information Systems, or a related field and minimum of 3 years of healthcare IT experience supporting automation and EHR processes.
In lieu of a degree, a minimum of 7 years of hands on automation experience in a healthcare environment is required.

Responsibilities

Analyze healthcare revenue cycle and administrative workflows to identify automation opportunities that improve efficiency, reduce errors, and support organizational goals.
Develop, test, and deploy automation solutions using tools such as Python, SQL, Power Automate, and other scripting or RPA platforms.
Collaborate with cross functional teams, including Revenue Cycle, Finance, Clinical Operations, and Compliance, to gather requirements and deliver effective solutions.
Maintain, monitor, and optimize existing automations to ensure performance, reliability, and security.
Create and maintain comprehensive documentation, including workflow diagrams, technical specifications, test plans, and end user instructions.
Troubleshoot automation related issues and provide timely support to operational teams.
Work with EHR systems in a support or analyst capacity to integrate automation with clinical or administrative workflows.
Ensure adherence to healthcare regulatory requirements, data privacy standards, and organizational policies.
Participate in strategic planning for automation initiatives and contribute to continuous improvement efforts.
Provide end user training, documentation, and support for reports and dashboards; assist non technical stakeholders in interpreting analytics.