Automation Advisor - Hospitality & Venues

Tennant Company•Minneapolis, MN

7d•Remote

About The Position

The Hospitality & Large Venues Automation Advisor is responsible for developing robotics opportunities across hotel brands, ownership and management groups, resorts, casinos, convention centers, stadiums, arenas, entertainment venues, and similar public-assembly environments. The role requires deep knowledge of how these organizations buy, operate, outsource services, and standardize equipment across portfolios. This role will establish Tennant Robotics as the automation partner for hospitality and public-assembly environments where guest experience, labor availability, appearance, and operational consistency converge.

Requirements

Bachelor's degree
Minimum of 7-10 years experience in complex sales or business-development in hospitality, venues, facilities, capital equipment, or operational services.
Strong understanding of multi-property and multi-stakeholder selling.
Ability to travel at least 25%
Ability to conduct operational discovery in guest-facing, event-driven, and continuously operating environments.
Excellent executive communication, account planning, trial design, and commercial-orchestration skills.

Nice To Haves

Experience with a major hospitality supplier, chemical provider, capital-equipment company, procurement organization, management company, or facility-services provider.
Established relationships within hotel groups, ownership groups, management companies, casinos, convention centers, or sports and entertainment venues.
Knowledge of brand standards, purchasing programs, property-level versus corporate decision rights, and outsourced operating models.
Experience scaling programs across property portfolios or venue networks.

Responsibilities

Develop and Advance Robotics Opportunities: Build and maintain a focused portfolio of high-potential targets, including new customers, existing Tennant customers not yet using robotics, and installed-base expansion opportunities.
Research target organizations, stakeholders, operating environments, business priorities, and automation maturity.
Create informed outreach and account-based pursuit strategies with field sales, strategic accounts, channel partners, Marketing, and leadership.
Lead Discovery and Solution Development: Understand the customer's cleaning operation, labor model, workflow, facility conditions, performance requirements, and business objectives.
Evaluate automation fit, identify readiness risks, and translate customer challenges into clear use cases and measurable outcomes.
Design the evaluation pathway, including site assessments, demonstrations, testing, pilots, success criteria, and multi-site validation.
Build the Business Case: Translate capabilities into operational and financial value, including labor optimization, consistency, safety, data visibility, service support, and scalability.
Develop credible ROI assumptions and adapt the value proposition for operations, facilities, procurement, finance, IT, security, and executive stakeholders.
Position automation as a long-term operating capability rather than a stand-alone equipment purchase.
Orchestrate the Opportunity: Serve as commercial quarterback when designated, maintaining the opportunity strategy, stakeholder map, risks, next actions, and path to decision.
Coordinate account teams, technical resources, Customer Success, Service, Product, Engineering, Marketing, Pricing, and executive sponsors.
Maintain accurate CRM information and provide a reality-based view of timing, customer commitment, deployment readiness, and deal risk.
Hospitality and Venue Market Leadership: Map the relationships among brands, owners, management companies, property operations, procurement groups, venue operators, concession partners, and outsourced service providers.
Develop business cases around labor optimization, guest and attendee experience, appearance standards, event turnover, safety, operating hours, and consistency.
Build evaluation plans suited to occupied hotels, 24/7 casinos, event-driven venues, convention move-in/move-out cycles, and mixed floor environments.
Develop relationships with hospitality supply, chemical, equipment, facility-management, and procurement ecosystems that can create scalable market access.
Train local teams to identify the true decision structure and appropriate entry point for each property or portfolio.