Automatic Commercial Door Service Technician

Galaxy Service Partners•Columbus, OH

About The Position

The Automatic Commercial Door Service Technician independently installs, services, and repairs commercial overhead doors, dock equipment, gates, industrial doors, and automatic doors, completing work with precision and attention to safety. The role supports the company's expansion into commercial overhead doors and dock equipment. The technician responds to assignments from the dispatch team, keeps a service truck organized, and represents the company professionally at job sites. The work involves hands-on troubleshooting and problem-solving, as well as building customer relationships through clear communication and quality service. The technician may work independently or with a small team and is expected to complete accurate job-related paperwork promptly.

Requirements

  • At least 2 years of experience working with commercial doors.
  • Mechanical aptitude and the ability to troubleshoot door systems and related hardware.
  • Excellent communication, customer service, and organizational skills.

Nice To Haves

  • Overhead door installation and/or service experience is strongly preferred.
  • Experience with dock levelers, dock restraints, or loading dock equipment.
  • A valid driver's license; a CDL is preferred.
  • Ability to read schematics and technical drawings.

Responsibilities

  • Install and repair commercial doors, overhead doors, dock levelers, dock restraints, and related hardware, independently or with a small team.
  • Read and interpret blueprints, schematics, and technical drawings to complete installation and repair work accurately.
  • Perform welding and basic fabrication on door frames and metal components as needed.
  • Identify and communicate opportunities to provide customers with additional products and services.
  • Maintain detailed and accurate job-related paperwork and submit it in a timely manner.
  • Work safely at all times, including when working at heights or with heavy equipment.
  • Respond to assignments from the dispatch team.
  • Maintain an organized service truck and represent the company professionally at job sites.
  • Provide exceptional customer service and communicate clearly with customers.
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