Automated Systems Analyst

Octapharma•Charlotte, NC

About The Position

Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities? We’re growing fast. [You can, too!] There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a: Automated Systems Analyst

Requirements

Bachelor’s degree in computer science or related field preferred. Minimum of two years’ experience in a plasma center required (supervisor level or higher preferred).
Proficiency with Microsoft Office applications required. Knowledge of SQL language preferred.
Demonstrated verbal, written and interpersonal communication skills.
Demonstrated flexibility to changing priorities.
Demonstrated experience with and understanding of a regulatory environment desired.
Demonstrated problem-solving skills.
Physical Requirements

Nice To Haves

Bachelor’s degree in computer science or related field preferred.
Knowledge of SQL language preferred.
Minimum of two years’ experience in a plasma center required (supervisor level or higher preferred).
Demonstrated experience with and understanding of a regulatory environment desired.

Responsibilities

Provides second tier support and troubleshooting for donor center system issues.
Escalates issues to third tier support if necessary and manages them through to resolution.
Contributes to the system design and modification processes for the donor center systems.
Performs activities related to the implementation, upgrade and maintenance of the donor center systems, as directed.
Implements approved system modifications including configurations and testing.
Executes periodic processes/procedures, as required.
Assists with ensuring the donor center system is validated and maintained under change control consistent with company policies, FDA’s, cGMP, and any other regulatory agency requirements.
Adheres to all applicable Quality or standards requirements, and follows appropriate protocols and documentation requirements.
Assists in the development of materials and provide user training, as required.
Provides secondary support to projects and tasks, as assigned.