Automated Line Technician

Fresenius Medical Care•Knoxville, TN

About The Position

The Automated Line Technician conducts training programs for temporary and regular employees and develops metrics and training approaches to improve performance. The role provides instruction on standard operating procedures, quality, proper techniques, on-the-job processes, computers and software, production processes, and refresher topics. It also supports production documentation and develops and updates SOPs for current and new procedures in collaboration with management, production supervisors, and the Technical Trainer. The technician evaluates training effectiveness through tests, assessments, and progress reports; helps identify departmental training needs; and works with management to ensure employees understand changes to policies, procedures, regulations, and technologies. The position develops training outlines, instructional methods, teaching aids, and evaluation procedures, and revises curricula and methods to improve effectiveness. The role builds productive working relationships, refers higher-level problems to senior staff, escalates issues to a supervisor or manager as appropriate, follows applicable company policies and laws, and assists with assigned projects and other duties. Additional duties may focus on specific departments or locations. The work environment is usually moderately noisy. The role regularly involves sitting, handling objects with the hands and fingers, and talking or hearing; frequently involves reaching; and occasionally involves standing, walking, and lifting or moving up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor's degree required; additional years of experience and/or education may be considered in lieu of a degree.
0–2 years of related experience.
Strong oral and written communication skills.
Strong presentation skills.
Proficiency with PCs and Microsoft Office applications.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals, and to write neatly and legibly.
Ability to speak effectively before groups of customers or employees and convey important information to management to maintain high production quality.
Ability to work with mathematical concepts such as statistical inference and calculate fractions, percentages, ratios, and proportions for practical applications; ability to apply basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.
Ability to handle several duties at one time.
Knowledge of database, development, spreadsheet, design, internet, manufacturing, and word-processing software.

Responsibilities

Conduct training sessions on SOPs, quality, proper techniques, on-the-job training, computers and software, refresher training, and production processes.
Test trainees to measure progress and evaluate training effectiveness.
Participate in studies to determine departmental training needs.
Consult management about work situations requiring employees to understand changes in policies, procedures, regulations, and technologies.
Prepare teaching outlines and choose instructional methods, including individual training, group instruction, and demonstrations.
Select or develop teaching aids, including handbooks, presentations, demonstration models, multimedia aids, computer tutorials, and reference materials.
Select or develop procedures for testing and evaluating trainees at the end of training.
Report on the progress of employees receiving training.
Develop and update SOPs for current and new procedures in coordination with management, production supervisors, and the Technical Trainer.
Revise training curricula and methods to improve effectiveness.
Support production documentation needs.
Build productive working relationships and refer higher-level problems to senior staff as needed.
Escalate issues to a supervisor or manager for resolution when appropriate.
Review and comply with the Code of Business Conduct, company policies and procedures, and applicable local, state, and federal laws and regulations.
Assist with projects assigned by the direct supervisor and perform other duties as assigned.